With more than 30 years of experience, Christie knows what it takes to design, manufacture, and service control room systems. We don’t build projection boxes that can fit any where. We design and perfect every control room solution to each customer’s specifications.
Application focus defined
We’re not product focused. Instead, Christie uses an application-focused, solutions-oriented approach. We look at each customer’s overall project and goals and find the total solution and services that will help them achieve their goals. Working this way, we’re not selling products, we’re creating solutions.
Our distribution strategy
We work closely with an authorized distribution network of dealers and partners which includes audiovisual dealers, security integration firms, prime contractors, and large scale global system integrators. Working in partnership, we design and implement custom project solutions.
Our reputation for customer focus
Christie provides industry-leading projection system and prorated-lamp limited warranties. We take our commitment for complete customer service, global quality control, and total customer satisfaction very seriously. Here are some examples of the service and coverage you can expect from us:
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We offer extended and international warranties and on-site service contracts.
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Every video wall product continues to be supported for at least five years after the product is discontinued.
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Dealers and customers can receive on-site or factory technical training.
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Christie regional sales managers are always available for on-site support, sales training and demonstrations.
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After a control room installation, a customer can have a Christie technician come to the site and certify that the integrator or dealer has installed the equipment according to Christie’s standards. Site certification ensures optimal performance for the customer’s application and warranty adherence.
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The Christie GLOW™ lamp program offers a sufficient stock of lamps and free replacement lamps for one annual fee – it’s like insurance on the life of your lamps.
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Our outstanding sales and technical support teams are committed to helping our dealers grow their business. There’s always inside sales support for our dealers and our expert design engineers and system installers are available to help support our dealers’ technical staff.
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Customers can purchase extended warranties and increased levels of support and service. Every customer has access to technical phone support from 8:00 a.m. to 8:00 p.m. EST, Monday to Friday (1-800-221-8025).
Christie is a global company with strong financial stability and complete dedication to our dealers and customers.