Christie® understands that each customer has unique business challenges and needs. Our proven installation process is based on years of successful installations around the world. We use ISO-certified project management practices – from engineering services such as design to installation, integration and complete training and support. We’ll take your project from inception to completion - on schedule, on budget and with proven reliability.
Choose from these Christie services:
What do you need your system to do for you? Our consultants can help you define requirements, evaluate system considerations, and plan your installation. Learn more about our consulting services.
Once we know the scope of your visual display installation,we’ll give you recommendations for the most cost-effective, functional system to meet your specific needs.
Diverse applications can create challenges. We provide high-performance, “real world” visual display solutions. Our 3D/advanced visualization and simulation products meet the most demanding specifications, including:
- image blending and warping
- color and brightness uniformity
- stereoscopy, and
Critical success factors
We’ll work with you to determine what about your visual display matters most to you – factor such as resolution, brightness and contrast within the design. These factors are the performance metrics we use to measure your complete satisfaction with your installation.
Vendor selection criteria
Christie will work with you to identify key success criteria for components within you system – things such as the screen, software, tracking and computer hardware. Doing this helps you choose a vendor.
Christie’s project managers will oversee the details of creating and installing your visual display solution efficiently, on-budget and without worry. We’ll take care of everything - design, procurement, factory testing, shipping and installation. You get an easy transition from concept to completion.
Using the the needs analysis study, we’ll work with architects and mechanical engineers, to define space requirements, HVAC and electrical requirements and any other facility issues that may create challenges. We follow up with a critical design review to ensure that the design meets project goals.
Factory integration testing
Projects are regularly staged in our factory. Doing this allows for integration testing, which reduces risk during installation and unforeseen delays in the field.
As part of your visual display installation, you have the option to purchase a factory preview or a Factory Acceptance Test (FAT). In a factory preview, you can see your installation staged in the factory. A FAT is based on specific test procedures that are developed with you to show that your critical performance requirements have been achieved.
From initial site survey to final installation, our expert application engineers provide you with complete confidence that your system will be installed and integrated quickly, efficiently and will be 100% operational.
They’ll meet the truck on site, unload and physically install your new equipment, perform any configuration changes necessary to integrate it into your site and fine-tune the system to ensure it performs optimally.
Training and technical support
Once your visual display system is installed, Christie’s team of application engineers will hold a training session to educate your users on how to operate the system. Christie training and support helps ensure you and your staff hit the ground running. If an issue comes up when your system is running, our phone support network is available to resolve the issue quickly.
Remote monitoring via the Christie Network Operations Center
The Christie Network Operations Center (NOC) is a US-based service network with a 24/7 service desk for technical support. The NOC provides remote monitoring services to track, update and manage your display systems and keep them running. With remote monitoring we can detect and handle potential challenges before you’re ever aware of them and before they can affect your projection system.
Critical inventory logistics
The critical inventory logistics (CIL) network ensures that we always have the right parts in the right place at the right time to meet your needs. The CIL network makes parts available 24/7/365 from more than 50 forward-stocking locations and a central-stocking location where critical spare parts are kept.
Taking the next step
Contact Christie for more information or request a proposal and get started today.