If you are returning your projector to Christie for repair services, contact Christie Technical Support (800) 221-8025 regarding your defective product with the required information:
- Product part number and serial number
- Description of the problem
- Contact information
- Ship to address for returning the repaired projection unit
Tech support will provide you with call log # and you are done!
CHRISTIE Internal Service Department will email the SRMA # to you within 24 hours, and you simply follow the important shipping instructions in your SRMA notification letter, and ship unit to:
CHRISTIE, RMA #________
809 Wellingon St. N.
Kitchener, Ontario N2G 4Y7
If you are requesting a non-warranty repair/quote, please simply fax or email a Purchase Order for the “evaluation fee” to Internal Service, and write the Call Log number on the PO. A PO is required for our Internal Service to begin the quote process. If you approve the quote, the evaluation fee will not apply.
Email your PO to: RMA@christiedigital.com
Your contact person:
Toll Free: 1-800-265-2171