Return Projector to Christie for Repair

Christie’s Customer Service Team has established a fast and easy Return Policy to facilitate the efficient repair or replacement of in-warranty and out-of-warranty product. Follow the procedures outlined below to streamline and simplify your return experience.

If you are returning your projector to Christie for repair services, contact Christie Technical Support regarding your defective product with the required information:

  1. Product part number and serial number
  2. Description of the problem
  3. Contact information
  4. Ship-to address for returning the repaired projector.

Technical support will provide you with call log number and you are done!

Christie Service will email the SRMA # to you within 24 hours, and you will then need to simply follow the important shipping instructions in your SRMA notification letter, and ship unit to:

CHRISTIE, SRMA#________
Attn: Service
5740 Cerritos Avenue
Cypress, CA 90630

If you are requesting a non-warranty repair/quote, please fax or email a Purchase Order for the “evaluation fee” to Service, and write the Call Log number on the PO.

A PO is required for Christie Service to begin the quote process. If you approve the quote, the evaluation fee will not apply.

Tech Support: (800) 221-8025
Email or Fax your PO to: repair.usa@christiedigital.com
Fax: (714) 503-3307

Questions?

Contact the Service team at (800)724-9230