If you are returning your projector to Christie for a credit or for the advanced placement of product, contact Christie Technical Support regarding your defective product, with the required information:
- Product part number and serial number
- Description of the problem
- Contact information
- Ship to address for the replacement part
Technical support will provide you with call log number and you are done!
Christie Customer Service will fax or email the RMA # to you within 24 hours, and you simply write that number on the box, and ship to:
CHRISTIE, RMA #________
10550 Camden Dr.
Cypress, CA 90630
If you are requesting advanced replacement of product, including the CDXchange program, simply fax or email a Purchase Order to Customer Service, and write the Call Log number on the PO. If we do not receive a PO, we will ship the replacement as soon as the defective product is received at Christie.
Technical Support: (800) 221-8025*
Email or Fax your PO to: RMA@christiedigital.com
Fax: (714) 220-3580
Contact Customer Service at (866) 880-4462
*Please note – for return of new, unopened product, or for core credits, complete the RMA Request Form and fax or email directly to the above. Do not call Technical Support.