If you are returning your projector to Christie for repair services, contact Christie Technical Support regarding your defective product with the required information:
- Product part number and serial number
- Description of the problem
- Contact information
- Ship-to address for returning the repaired projector.
Technical support will provide you with call log number and you are done!
Christie Service will email the SRMA # to you within 24 hours, and you will then need to simply follow the important shipping instructions in your SRMA notification letter, and ship unit to:
5740 Cerritos Avenue
Cypress, CA 90630
If you are requesting a non-warranty repair/quote, please fax or email a Purchase Order for the “evaluation fee” to Service, and write the Call Log number on the PO.
A PO is required for Christie Service to begin the quote process. If you approve the quote, the evaluation fee will not apply.
Tech Support: (800) 221-8025
Email or Fax your PO to: firstname.lastname@example.org
Fax: (714) 503-3307
Contact the Service team at (800)724-9230