Industry-leading service and support for complete peace of mind.

Christie®​ is best known for our industry-leading warranties and services. Our warranties give you confidence that your Christie products and lamps will work exactly as you need them to. With our extended warranty plans, you can be sure your product is covered for up to an extra five years.

When repairs are necessary, our repair centers offer fast turnaround times and low costs along with out-of-warranty repair services for LCD or DLP® products. Christie also provides maintenance services to extend the life of your projector.

Warranty on Lamps

We offer the best pro-rated lamp warranty in the industry, which applies to both original lamps and service replacement lamps. There's also a worry-free lamp replacement program.

Our lamp warranty includes:

  • one year/500 lamp hours warranty on all Christie LCD projectors and 1DLP projectors
  • 120-day/500 lamp hours warranty on the 3DLP Christie M Series mercury lamp projectors
  • 1000 hours pro-rated lamp warranty on all Christie 3DLP xenon lamp projectors up to 1 year

Download our lamp pairing guide for full warranty details on all our lamps.

To verify the warranty on your lamp or to purchase an extended warranty, please contact our technical support team.

Extended warranties

Christie has set the benchmark for confidence in our solutions with our standard warranties. And we’re here for you throughout the lifetime of your Christie solution with our beyond warranty service on both Christie and non-Christie products.

Customers can purchase three, four or five-year extended warranties for continued confidence and reliability. And, that same excellent support continues after the life of the product – Christie provides services and parts support for a minimum of three years after any Pro Venue product model discontinuation and seven years after any cinema product model.

To inquire about details contact our technical support team or call 1-800-221-8025.

Christie warranty by product category

(The following warranty periods apply to products purchased from Christie on or after May 1, 2016.)

Category / technology Duration
3DLP projectors3 year warranty
IMB-S2 (integrated media block) and NAS-S2 (network storage device) for 3DLP® cinema projectors3 year warranty
1DLP projectors (lamp based)3 year warranty
1DLP projectors (laser phosphor)3 year warranty or 15,000 hours of operation, whichever occurs first
1DLP projectors (LED)2 year warranty
Fibre optic bundles3 year warranty
Laser modules3 year warranty
LCD projectors3 year warranty or 6,000 hours of operation, whichever occurs first
LCD flat panels3 year warranty
Control room solutions (including cubes, screens & display structures)2 year warranty
Image processors2 year warranty
Christie MicroTiles®3 year warranty
LED tiles3 year warranty
Audio speakers5 year warranty
Audio amplifiers5 year warranty
Service parts (new or refurbished)1 year warranty
Projector accessories1 year warranty
Presentation and collaboration systems2 year warranty

Download our Standard Limited Warranty for full details. For international customers, please download the details on our Warranty International Fee Program.

Product warranty status

To check the status of your Christie product warranty (exclusive of lamps), enter a valid serial number and press 'submit'. To purchase an extended warranty, please contact our technical support team.


  • If there are any discrepancies between what is displayed and what you believe to be the correct warranty status, please contact our technical support team.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.

Warranty Check

Local repair depots

If repairs are necessary, we want to ensure minimal disruption to your operation. This is why Christie has 15 repair center locations throughout the world. Contact us for more details.

Christie Customer Care

Download the brochure