Warranties

Industry-leading service and support for complete peace of mind.

​Christie® is best know for industry-leading warranties and services. Our repair centers offer fast turnaround time and low cost, out-of warranty repair services for LCD or DLP® products. Christie also provides maintenance services to extend the life of your projector.

Lamps
Christie offers the best lamp warranties in the business. From 120 day/500 hour up to 1 year/4000 hour prorated warranty on lamps. To verify the warranty on your lamp, please contact technical support​.

Christie warranty by product category
(The following warranty periods apply to products purchased from Christie on or after April 1, 2014.)

 
Category / technology Duration
3DLP projectors3 year warranty
IMB-S2 (integrated media block) and NAS-S2 (network storage device) for 3DLP® cinema projectors3 year warranty
1DLP projectors (lamp based)3 year warranty
1DLP projectors (l​aser phosphor)​3 year warranty or 15,000 hours of operation, whichever occurs first
1DLP projectors (LED)2 year warranty
​Fibre optic bundles​3 year warranty
Laser modules​​3 year warranty
LCD projectors3 year warranty or 6,000 hours of operation, whichever occurs first
LCD flat panels3 year warranty
Control room solutions (including cubes, screens & display structures)2 year warranty​
​Image processors2 year warranty​
Christie MicroTiles®3 year warranty
LED tiles3 year warranty
Audio speakers5 year warranty
Audio amplifiers5 year warranty
Service parts (new or refurbished)1 year warranty
Projector accessories1 year warranty
Presentation and collaboration systems​2 year warranty
 
 

 

Product warranty status checker
Check the warranty status of your Christie products. (Exclusive of lamps)

To check your Christie product warranty status, enter a valid serial number and press 'submit'. To purchase an extended warranty, please contact our technical support team.

Note:

  • If there are any discrepancies between what is displayed and what you believe to be the correct warranty status, please contact our technical support team.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.

Warranty Check


Christie Customer Care

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