Our approach

Every project is unique. Each application deserves its own optimal solution.

We take a customized approach to building control room and video wall solutions. We plan every control room monitoring solution to meet the customer’s specifications utilizing the best technology in the right design and fit for the application requirements.

Application focus defined

We’re application-focused. We create collaborative visual solutions for control rooms, operations centers, and other similar monitoring facilities for mission-critical monitoring of assets, activities or infrastructure.

Christie® looks at each customer’s project and goals and develops the right solution. 

Our display technologies provide a wide range of options:

Our distribution strategy

We work closely with an authorized distribution network of dealers and partners including audiovisual dealers, security integration firms, prime contractors and large scale global system integrators. Working together, we create custom project solutions.

Our reputation for customer focus

We take our commitment for complete customer service, global quality control and total customer satisfaction very seriously. Here are some examples of what you can expect from us:

  • Extended and international warranties and onsite service contracts   
  • Service level agreements for increased levels of support and service  
  • Access to technical phone support from 8:00 a.m. to 8:00 p.m. EST, Monday to Friday (1-800-221-8025)  
  • Video wall products are supported for at least five years after the product is discontinued  
  • Dealers and customers can receive onsite or factory technical training  
  • Christie regional sales managers are always available for onsite support, sales training and demonstrations  
  • After a control room installation, a customer can have a Christie technician come to the site and certify that the integrator or dealer has installed the equipment according to Christie’s standards. Site certification ensures optimal performance for the customer’s application and warranty adherence  
  • The Christie GLOW™ lamp program offers a sufficient stock of lamps and free replacement lamps for one annual fee – it’s like insurance on the life of your lamps 
  • Inside sales support for our dealers. Expert design engineers and system installers are available to help support our dealers’ technical staff.

With more than 30 years of experience, Christie knows what it takes to design, manufacture and service control room systems.