Warranty information

Christie is recognized globally as having one of the best warranty programs in the industry.

Christie offers a full, two-year warranty on all control room video wall products. With extended and international warranties available, our solutions are backed by Christie’s industry-famous after-sales support.

Our products and solutions are purpose-built with 24/7 features that have a usable life of at least five years.

Here’s what you can expect from Christie:

  • A full two-year parts and labor warranty for all video wall products described here (excluding lamps and optional accessories).
  • Service parts and support for 5 years following product discontinuation.
  • The best pro-rated lamp warranty in the industry, which applies to original lamps and service replacement lamps. There's also a worry-free lamp replacement program.
  • A lamp maintenance program, which provides a sufficient stock of spare lamps and free lamp replacements following lamp failure for one, low, annual fee. Modular design for fast and easy servicing. The mean time to repair for Christie products is less than 15 minutes!  
  • Quick lamp change in less than 5 minutes.
  • Sealed optical designs and efficient cooling systems for ensured long-term performance and reliability. Extensive diagnostic and monitoring features and capabilities with messaging via 2 x 7 segment LED display, serial RS-232 network and ethernet network.

Extended warranty

Christie has set the benchmark for confidence in our solutions with a standard two-year parts and labor warranty on our control room products. Customers can purchase three, four or five-year extended warranties for continued confidence and reliability. And, that same excellent support continues after the life of the product – Christie provides services and parts support for a minimum of five years after any product model discontinuation.

We’re here for you throughout the lifetime of your Christie solution. See a complete list of Christie's warranty by product category.