Technical support
No matter where you are, a Christie® technical support specialist is just a phone call or email away. We’re here to help you troubleshoot, maintain or repair your Christie solutions. Our tech support specialists have hands-on experience with our products, from being involved in the manufacturing process to working in the field. And Christie field application engineers are the most experienced group in the AV industry!
What can Christie Technical Support do for you?
- Need help troubleshooting your Christie display solution?
- Need help maintaining or repairing your Christie product?
- Need to file a warranty claim?
- Need to initiate an RMA?
Contact us!
- Find support hours and phone information for your region.
- If you have a service contract with us, reach out to our Network Operations Center.
Contact information by region
Americas
| Region | Support Hours | Support for ProAV Products | Support for Cinema Products |
|---|---|---|---|
| North, Central, and South America | Monday - Friday 8:00 a.m. - 8:00 p.m. EST |
Ph: +1 (800) 221-8025 support.americas@christiedigital.com |
Ph. +1 (877) 334-4267 cinema.support@christiedigital.com |
Asia Pacific
| Region | Support Hours | Support for ProAV Products | Support for Cinema Products |
|---|---|---|---|
| China | Monday - Friday 9:00 a.m. - 6:00 p.m. CST |
Ph: 400-676-9992 tech-supportchina@christiedigital.com |
Ph: 400-820-3002 tech-supportchina@christiedigital.com |
| India | Monday - Friday 9:00 a.m. - 5:00 p.m. IST |
Ph: +91 (80) 6708 9999 support.apac@christiedigital.com |
Ph: +91 (80) 6708 9999 cinema.support.APAC@christiedigital.com |
| Singapore | Monday - Friday 9:00 a.m. - 5:00 p.m. SST |
Ph: +65 6990 1550 support.apac@christiedigital.com |
Ph: +65 6990 1550 cinema.support.APAC@christiedigital.com |
| South Korea | Monday - Friday 9:00 a.m. - 5:00 p.m. KST |
Ph: +82 2 702 1601 support.apac@christiedigital.com |
Ph: +82 2 702 1601 cinema.support.APAC@christiedigital.com |
EMEA
| Region | Support Hours | Support for ProAV Products | Support for Cinema Products |
|---|---|---|---|
| Europe, Middle East, and Africa | Monday - Friday 9:00 a.m. - 5:00 p.m. GMT |
Ph: +44 (0) 118 977 8111 Ph: +49 (0) 221 99512300 support.emea@christiedigital.com |
cinema.support@christiedigital.com |
Products
| Model | Support Hours | Support for ProAV Products | Support for Cinema Products |
|---|---|---|---|
| Pandoras Box | Monday - Friday 9:00 a.m. - 5:00 p.m. CET |
support.pandorasbox@christiedigital.com | support.pandorasbox@christiedigital.com |