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Customer care

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Our customer care team is your source for product pricing, ordering, availability, order status, special programs, and promotions.

Region

Customer care for ProAV products

Customer care for cinema products

 

We're here for you, and it's easy to get in touch - from anywhere in the world!

Download our cinema global customer care & technical support contact sheet.

North and South America

Phone: +1 (866) 880-4462

Orders@christiedigital.com

RMA@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. Eastern (UTC-5)

Phone: +1 (866) 880-4462 or +1 (714) 503-3388

Fax: +1 (714) 503-3375

Cinema.Orders.Americas@christiedigital.com

Cinema.RMA.Americas@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. Eastern (UTC-5)

Cinema customer care quick reference guide

Asia Pacific

Phone: +65 6877 8737

Fax: +65 6877 8747

Orders-Singapore@christiedigital.com

Tech-Singapore@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Phone: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - APAC

India

Phone: +91 (0) 8067 0899 99

Orders@christiedigital.com

RMA.India@christiedigital.com

Monday – Friday

8:30 a.m. – 5:30 p.m. India Standard Time (UTC+5:30)

Phone: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - APAC

China

Phone: +86-21-6030-0500

Fax: +86 21 6270 5816

RMA.Sh@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. China Standard Time (UTC+8)

Phone: +86-21-6030-0500

Fax: +86 21 6270 5816

Cinema.Orders.China@christiedigital.com

Cinema.RMA.China@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - CN

Cinema customer care quick reference guide - CN (EN)

Europe, Middle East and Africa

Phone: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

Orders-EMEA@christiedigital.com

RMA.EMEA@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT (UTC+0)/BST (UTC+1)

Phone: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

Cinema.Orders.EMEA@christiedigital.com

Cinema.RMA.EMEA@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT (UTC+0/BST (UTC+1)

Cinema customer care quick reference guide - EMEA

North and South America

 

ProAV

Phone: (866) 880-4462

Fax: (714) 503-3375

orders@christiedigital.com

rma@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. EST

Cinema

Ph: (866) 880-4462 or (714) 503-3388

Fax: (714) 503-3375

Cinema.Orders.Americas@christiedigital.com

Cinema.RMA.Americas@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. EST

Asia Pacific

ProAV

Ph: +65 6877 8737

Fax: +65 6877 8747

Orders-Singapore@christiedigital.com

Tech-Singapore@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. CST (UTC+8)

Cinema

Ph: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. SST (Shanghai)

China

ProAV

Ph: +86-21-6030-0500

Fax: +86 21 6270 5816

Monday – Friday

9:00 a.m. – 6:00 p.m. CST (UTC+8)

Cinema

Ph: +86-21-6030-0500

Fax: +86 21 6270 5816

Cinema.Orders.China@christiedigital.com

Cinema.RMA.China@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. CST (UTC+8)

Europe, Middle East and Africa

ProAV

Ph: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

orders-emea@christiedigital.com

RMA.EMEA@Christiedigital.com

Monday – Friday

 8:30 a.m. – 5:00 p.m. GMT (UTC+0)/BST (UTC+1)

Cinema

Ph: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

cinema.orders.emea@christiedigital.com

cinema.rma.emea@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT

India

ProAV

Ph: +91 (0) 8067 0899 99

Orders-India@christiedigital.com

RMA.India@christiedigital.com

Monday – Friday

8:30 a.m. – 5:30 p.m. IST (UTC+5:30)