Warranties

We stand behind our integrated high-quality AV solutions and UVC disinfection fixtures. And we protect your investment with industry-leading warranties, service programs, customer care, and technical support.

Choose your product category below for information on standard limited warranties:

Cinema
ProAV

In addition to our comprehensive standard limited warranties, we stand behind our products with these industry-leading warranty and service programs:

Refurbished warranty – Includes comprehensive coverage for our Christie-certified re-conditioned products
Extended warranty – Increase the length of your standard limited warranty to up to 5 years of worry-free ownership
Lamp warranty – We offer the best pro-rated lamp warranty in the business. Sign in to download a PDF of our lamp warranty program.
Standard limited warranty international fee program – Uniquely designed for our international customers
Repair and maintenance services – Christie-certified technicians are ready to help with your repair and RMA inquiries, warranty replacement, onsite field service, and factory repair. For details please contact Christie Customer Care.

Extended parts service coverage

Prolong the life of your AV equipment knowing the coverage you need is in place when you need it. Parts service provides:

Concierge-level support and complete system protection for Christie and third-party products beyond the standard warranty period.
24/7/365 technical support through our Network Operations Center.
Accelerated onsite resolution coupled with field service and enhanced logistics.

If you have an unexpected system failure, we’re ready to get you the spare parts you need at precision speed and your system back up and running in no time.

For more details please contact Christie Professional Services.

Warranty status checker

To check your Christie product warranty status, enter a valid product serial number and press 'submit'.

Notes:

The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
The product warranty status checker may not account for extended warranties.
For additional warranty information, please view our standard limited warranties for ProAV and Cinema.

Notes:

The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
The product warranty status checker may not account for extended warranties.
For additional warranty information, please view our standard limited warranties for ProAV and Cinema.