Christie Digital Christie Digital

Customer care

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Our customer care team is your source for product pricing, ordering, availability, order status, special programs, and promotions.

Holiday hours:

Check out our 2023-24 holiday hours for global customer care and technical support:

Region

Customer care for ProAV products

Customer care for cinema products

 

We're here for you, and it's easy to get in touch - from anywhere in the world!

Download our cinema global customer care & technical support contact sheet.

North and South America

Phone: +1 (866) 880-4462

Orders@christiedigital.com

RMA@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. Eastern (UTC-5)

Phone: +1 (866) 880-4462 or +1 (714) 503-3388

Fax: +1 (714) 503-3375

Cinema.Orders.Americas@christiedigital.com

Cinema.RMA.Americas@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. Eastern (UTC-5)

Cinema customer care quick reference guide

Asia Pacific

Phone: +65 6877 8737

Fax: +65 6877 8747

Orders-Singapore@christiedigital.com

Tech-Singapore@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Phone: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - APAC

India

Phone: +91 (0) 8067 0899 99

Orders@christiedigital.com

RMA.India@christiedigital.com

Monday – Friday

8:30 a.m. – 5:30 p.m. India Standard Time (UTC+5:30)

Phone: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - APAC

China

Phone: +86-21-6030-0500

Fax: +86 21 6270 5816

RMA.Sh@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. China Standard Time (UTC+8)

Phone: +86-21-6030-0500

Fax: +86 21 6270 5816

Cinema.Orders.China@christiedigital.com

Cinema.RMA.China@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. China Standard Time (UTC+8)

Cinema customer care quick reference guide - CN

Cinema customer care quick reference guide - CN (EN)

Europe, Middle East and Africa

Phone: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

Orders-EMEA@christiedigital.com

RMA.EMEA@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT (UTC+0)/BST (UTC+1)

Phone: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

Cinema.Orders.EMEA@christiedigital.com

Cinema.RMA.EMEA@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT (UTC+0/BST (UTC+1)

Cinema customer care quick reference guide - EMEA

North and South America

 

ProAV

Phone: (866) 880-4462

Fax: (714) 503-3375

orders@christiedigital.com

rma@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. EST

Cinema

Ph: (866) 880-4462 or (714) 503-3388

Fax: (714) 503-3375

Cinema.Orders.Americas@christiedigital.com

Cinema.RMA.Americas@christiedigital.com

Monday – Friday

9:00 a.m. – 8:00 p.m. EST

Asia Pacific

ProAV

Ph: +65 6877 8737

Fax: +65 6877 8747

Orders-Singapore@christiedigital.com

Tech-Singapore@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. CST (UTC+8)

Cinema

Ph: +65 6877 8737

Fax: +65 6877 8747

Cinema.Orders.APAC@christiedigital.com

Cinema.RMA.APAC@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. SST (Shanghai)

China

ProAV

Ph: +86-21-6030-0500

Fax: +86 21 6270 5816

Monday – Friday

9:00 a.m. – 6:00 p.m. CST (UTC+8)

Cinema

Ph: +86-21-6030-0500

Fax: +86 21 6270 5816

Cinema.Orders.China@christiedigital.com

Cinema.RMA.China@christiedigital.com

Monday – Friday

9:00 a.m. – 6:00 p.m. CST (UTC+8)

Europe, Middle East and Africa

ProAV

Ph: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

orders-emea@christiedigital.com

RMA.EMEA@Christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT

Cinema

Ph: +44 (0) 118 977 8000

Fax: +44 (0) 118 977 8100

cinema.orders.emea@christiedigital.com

cinema.rma.emea@christiedigital.com

Monday – Friday

9:00 a.m. – 5:00 p.m. GMT

India

ProAV

Ph: +91 (0) 8067 0899 99

Orders-India@christiedigital.com

RMA.India@christiedigital.com

Monday – Friday

8:30 a.m. – 5:30 p.m. IST (UTC+5:30)