Christie Professional Services helps to identify the support and services you need to keep your audio/visual investment and theatre exhibition business operational.
We tailor these services to fit your needs, deliver them, and put the tools at your fingertips to assess our performance and that of your business in real-time.
Giving you access to more than 200 performance metrics from the brightness of an individual screen to the fan speed of a media server.
When device performance falls outside an acceptable range, an alert activates, a casefile automatically generates, and a report is sent for your team or Christie’s Professional Services team to resolve.
Cinema customer experience brochure
Our NOC offers around the clock monitoring of all connected devices by our Professional Services team. It is designed for recovery of mission-critical services in the event of operational failure. We can monitor your entire cinema system, beyond our own Christie products. With Christie Professional Services, your cinema projectors, screens, audio, and media players are all connected to our NOC.