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How can we help?

Christie tech support specialists are here, for you.

Technical support

No matter where you are, a Christie® technical support specialist is just a phone call or email away. We’re here to help you troubleshoot, maintain or repair your Christie solutions. Our tech support specialists have hands-on experience with our products, from being involved in the manufacturing process to working in the field. And Christie field application engineers are the most experienced group in the AV industry!

What can Christie Technical Support do for you?

  • Need help troubleshooting your Christie display solution?
  • Need help maintaining or repairing your Christie product?
  • Need to file a warranty claim?
  • Need to initiate an RMA?

Contact us!

Find support hours and phone information for your region: Americas, Asia Pacific, Europe, Middle East and Africa.

For online support, contact us by email or use our online form.

Find support hours and phone information for your region: Americas, Asia Pacific, Europe, Middle East and Africa.

For online support, contact us by email or use our online form.

 

 

BY EMAIL

North and South America

support.americas@christiedigital.com

cinema.support@christiedigital.com

Asia Pacific

support.apac@christiedigital.com

China

tech-supportchina@christiedigital.com

Europe, Middle East and Africa

Support.emea@christiedigital.com

North and South America

ProAV support:

support.americas@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

Asia Pacific

ProAV support:

support.apac@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

China

ProAV support:

tech-supportchina@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

Europe, Middle East and Africa

ProAV support:

support.emea@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

 

BY PHONE

North and South America

Region

Support for ProAV products

Support for cinema products

Canada & United States

Ph: +1 (800) 221 8025

Monday – Friday

8:00 a.m. – 8:00 p.m. EST

support.americas@christiedigital.com

Ph: +1 (877) 334 4267

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Brazil

Ph: +55 (11) 3181 2952

Monday – Friday

9:00 a.m. – 6:00 p.m. BST

support.americas@christiedigital.com

Ph: +55 (11) 4130 3746

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Mexico

Ph: +52 (55) 4744 1790

Monday – Friday

9:00 a.m. – 5:00 p.m. UTC

support.americas@christiedigital.com

Ph: +52 55 1328 8139

24 hours a day, 7 days a week

cinema.support@christiedigital.com

 

Asia Pacific

Region

Support for ProAV products

Support for cinema products

Australia

Ph: +61 (0)7 3624 4888

Monday – Friday

9:00 a.m. – 5:00 p.m. AST

support.apac@christiedigital.com

cinema.support@christiedigital.com

China

Ph: 400-676-9992

Monday – Friday

9:00 a.m. – 6:00 p.m. CST

tech-supportchina@christiedigital.com

Ph: 400-820-3002

24 hours a day, 7 days a week

cinema.support@christiedigital.com

India

Ph: +91 (80) 6708 9999

Monday – Friday

9:00 a.m. – 5:00 p.m. IST

support.apac@christiedigital.com

Ph: +91 (800) 9190 547

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Japan

Ph: 81-3-3599-7481

Monday – Friday

9:00 a.m. – 5:00 p.m. JST

support.apac@christiedigital.com

cinema.support@christiedigital.com

Singapore

Ph: +65 6877-8737

Monday – Friday

9:00 a.m. – 5:00 p.m. SST

support.apac@christiedigital.com

Ph: +65 6950 5573

24 hours a day, 7 days a week

cinema.support@christiedigital.com

South Korea

Ph: +82 2 702 1601

Monday – Friday

9:00 a.m. – 5:00 p.m. KST

support.apac@christiedigital.com

cinema.support@christiedigital.com

 

Europe, Middle East and Africa

Region

Support for ProAV products

Support for cinema products

Dubai

support.emea@christiedigital.com

Ph: +971 80 003 20683

24 hours a day, 7 days a week

cinema.support@christiedigital.com

France

support.emea@christiedigital.com

Ph: +33 (0) 1 86 99 36 48

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Germany

Ph: +49 221 995120

Monday – Friday

9:00 a.m. - 5:00 p.m. CET

support.emea@christiedigital.com

Ph: +49 221 65 078-811

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Spain

support.emea@christiedigital.com

Ph: +34 (91) 901 1245

24 hours a day, 7 days a week

cinema.support@christiedigital.com

United Kingdom

Ph: +44 (0) 118 977 8111

Monday – Friday

8:30 a.m. - 5:00 p.m. GMT

support.emea@christiedigital.com

Ph: +44 (0) 113 868 1089

24 hours a day, 7 days a week

cinema.support@christiedigital.com

BY PHONE

North & South America

Canada & United States

ProAV support:

Ph: +1 (800) 221-8025

Monday – Friday

8:00 a.m. – 8:00 p.m. EST

support.americas@christiedigital.com

Cinema support:

Ph: +1 (877) 334 4267

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Brazil

ProAV support:

Ph: +55 (11) 3181-2952

Monday – Friday

9:00 a.m. – 6:00 p.m. BST

support.americas@christiedigital.com

Cinema support:

Ph: +55 (11) 4130 3746

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Mexico

ProAV support:

Ph: +52 (55) 4744 1790

Monday – Friday

9:00 a.m. – 5:00 p.m. UTC

support.americas@christiedigital.com

Cinema support:

Ph: +52 55 1328 8139

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Asia Pacific

Australia

ProAV support:

Ph: +61 (0)7 3624 4888

Monday – Friday

9:00 a.m. – 5:00 p.m. AST

support.apac@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

China

ProAV support:

Ph: 400-676-9992

Monday – Friday

9:00 a.m. – 6:00 p.m. CST

tech-supportchina@christiedigital.com

Cinema support:

Ph: 400-820-3002

24 hours a day, 7 days a week

cinema.support@christiedigital.com

India

ProAV support:

Ph: +91 (80) 6708 9999

Monday – Friday

9:00 a.m. – 5:00 p.m. IST

support.apac@christiedigital.com

Cinema support:

Ph: +91 (800) 9190 547

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Japan

ProAV support:

Ph: 81-3-3599-7481

Monday – Friday

9:00 a.m. – 5:00 p.m. JST

support.apac@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

Singapore

ProAV support:

Ph: +65 6877-8737

Monday – Friday

9:00 a.m. – 5:00 p.m. SST

support.apac@christiedigital.com

Cinema support:

Ph: +65 6950 5573

24 hours a day, 7 days a week

cinema.support@christiedigital.com

South Korea

ProAV support:

Ph: +82 2 702 1601

Monday – Friday

9:00 a.m. – 5:00 p.m. KST

support.apac@christiedigital.com

Cinema support:

cinema.support@christiedigital.com

Europe, Middle East and Africa

Dubai

ProAV support:

support.emea@christiedigital.com

Cinema support:

Ph: +971 80 003 20683

24 hours a day, 7 days a week

cinema.support@christiedigital.com

France

ProAV support:

support.emea@christiedigital.com

Cinema support:

Ph: +33 (0) 1 86 99 36 48

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Germany

ProAV support:

Ph: +49 221 995120

Monday – Friday

9:00 a.m. – 5:00 p.m. CET

support.emea@christiedigital.com

Cinema support:

Ph: +49 221 65 078-811

24 hours a day, 7 days a week

cinema.support@christiedigital.com

Spain

ProAV support:

support.emea@christiedigital.com

Cinema support:

Ph: +34 (91) 901 1245

24 hours a day, 7 days a week

cinema.support@christiedigital.com

United Kingdom

ProAV support:

Ph: +44 (0) 118 977 8111

Monday – Friday

8:30 a.m. - 5:00 p.m. GMT

support.emea@christiedigital.com

Cinema support:

Ph: +44 (0) 113 868 1089

24 hours a day, 7 days a week

cinema.support@christiedigital.com