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Help center

We stand firmly behind our products and we’re here to help. Christie® support includes: customer care, technical support and our Network Operations Center (NOC).

What can Christie customer care do for you?

  • Place a product order
  • Confirm the availability of products
  • Check the status of an RMA

For help with cinema orders and RMAs, contact us at cinema.orders.americas@christiedigital.com or call 1-866-880-4462.

To reach Christie customer care for all other products, email orders@christiedigital.com or call 1-800-221-8025.

What can Christie technical support do for you?

  • Help you troubleshoot an issue with your Christie solution
  • Schedule preventative maintenance or a repair for your Christie product
  • File a warranty claim

To get technical support for cinema equipment, contact us at support.cinema@christiedigital.com or find your local support office.

Get support for all other Christie products using our online form or email support.americas@christiedigital.com. Contact us by phone toll-free: 1-800-221-8025.

More ways we can help

Our training center offers online and instructor-led in-class Christie University courses designed to help you develop your skills and build your knowledge of Christie products.

Looking for items related to your Christie products? View our product accessories page. Searching for user manuals, firmware updates and other product resources? Use the search feature to find any product page and look under downloads.

Hours of operation:

Cinema customers can receive support 24/7/365 through our NOC.

Standard operating hours:

Monday – Friday

5:00 a.m. – 5:00 p.m. Pacific Time
8:00 a.m. – 8:00 p.m. Eastern Time

Need assistance?

Use our online form.

 

 

Resources

Use these quick links to access a variety of helpful resources. Check out our customer stories and videos to learn what it takes to create exceptional experiences. Want to know about specific technologies used in Christie solutions? Browse our whitepapers. Find Christie's Digital Cinema Configurator and our popular Projector Lens Calculator, in Tools & calculators.

Articles Customer stories Events Glossary Professional services On-demand webinars Tools & calculators Videos Whitepapers & tech briefs