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Help center

We stand firmly behind our products and solutions, and we’re here to help. How can we assist you?

Customer care

Need to place an order or check on the availability of products? Want to check the status of an RMA? Contact our customer care team.

Technical support

Want help troubleshooting a product issue, filing a warranty claim, or scheduling a repair? Contact our technical support team or check out our repair services.

Warranties

Wondering what your warranty covers? Check out our standard warranties and use our handy warranty checker to determine the status of your warranty. We also offer extended warranty and service options.

Looking for items related to your Christie products?

Use the search feature to find any product page. On a product page you’ll find a Downloads tab that offers product resources such as brochures, manuals, and firmware updates. Looking for accessories? Check out the Accessories tab on a product page or view our full catalog of product accessories.

More ways we can help

Product registration

Product registration

Register today and enjoy direct access to world-class support.

Training

Training

Advance your skills with Christie University. Our training center provides custom training, online learning, and in-class course options.

Preventative maintenance

Preventative maintenance

Protect your investment. Our maintenance services help optimize the safety, efficiency, brightness, and lifetime of your Christie projector.

Professional Services

Professional Services

Whether you need 24/7/365 technical support, emergency, onsite resolution, remote monitoring, or parts service and protection, we have a range of services that can give you peace of mind.

Hours of operation:

Cinema customers can receive support 24/7/365 through our NOC.

Standard operating hours:

Monday – Friday

5:00 a.m. – 5:00 p.m. Pacific Time
8:00 a.m. – 8:00 p.m. Eastern Time

Need assistance?

Use our online form.

 

 

Resources

Use these quick links to access a variety of helpful resources. Check out our customer stories and videos to learn what it takes to create exceptional experiences. Want to know about specific technologies used in Christie solutions? Browse our whitepapers. Find Christie's Digital Cinema Configurator and our popular Projector Lens Calculator, in Tools & calculators.

Articles Customer stories Events Glossary Professional services On-demand webinars Tools & calculators Videos Whitepapers & tech briefs