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Christie Digital Christie Digital

Service desk support

The support you need right when you need it. We’re here for you 24/7, 365 days per year.

Contact Professional Services

Total system support to diagnose and resolve your issues

Professional Service's highly trained technicians at our world-class Network Operations Centers monitor your visual displays globally no matter the time, day or night, 365 days per year. Using the latest in predictive maintenance tools, our technicians can proactively spot potential issues before they impact your display system.

Our Help Desk services include:

  • End-user support to quickly diagnose and resolve system issues
  • A single point-of-contact for all technical support calls, including those that need to be routed to another service vendor for resolution
  • Management reports for quick analysis of ongoing issues, systems and service performance
  • Worldwide coverage and response options to meet your business needs
  • Documenting all emergency service calls for future reference, and tracking repeated problems and their analysis
  • Local Christie engineers who are available to travel to customer locations for onsite equipment repairs

View our
Network Operations
Center brochure

Supporting Expo 2020 Dubai

Professional Services ensures Expo’s display solutions work flawlessly through the duration of the mega-event and beyond

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"Dealing with Christie and using their Professional Services – they’re light-years ahead. Christie is there, and within 24 hours, it’s fixed and fully back up and running."​

Evans & Sutherland hails Professional Services

"Our customers expect world-class services, and Professional Services allows me to do that in places that we could not before."​

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