From preventative projector maintenance to light engine cleaning, Christie® maintenance services help optimize the safety, efficiency, brightness and lifetime of your Christie projector. We have the expertise, the tools and a state-of-the-art ISO 6 – Class 1000 cleanroom. We’re here for you!
Did you know? Failing to perform maintenance services can actually void your products’ warranty. And all maintenance services must be performed by Christie accredited service technicians. Please refer to the user manual of your Christie projector for detailed guidelines.
We offer 3 levels of preventative maintenance for Christie projectors:
When dust and debris accumulate, your projector loses lumens. A clean light engine can bring back brightness! When you send us your 3DLP® light engine for cleaning, we disassemble, clean and reassemble it, then realign it to maximize light output. It’s only possible at Christie: Using proprietary technology and software, we also align your 3DLP chips and colors for maximum optical output. Your cleaned light engine leaves with a 1-year warranty.
Sealed light engines reduce the impact of dust and debris on projector optics, which in turn helps extend life. Send us your light engine for sealing. We disassemble, clean and re-assemble it, re-align to maximize light output and then seal it for added protection. Your sealed light engine leaves with a 1-year warranty.
Note: Not all projector light engines can be sealed. Contact Christie Technical Support to find out if yours can.
During any Christie maintenance service, if we determine that any additional work or parts are required, we’ll contact you, provide a quote and estimated turnaround time, and only proceed with your approval.
We offer onsite field services for situations where shipping products to us for maintenance isn’t possible or feasible. In these situations, our Professional Services team will come to you for routinely scheduled visits!
Our service engineers will meticulously inspect, test, replace parts as required, and make all necessary adjustments to keep your equipment running at peak performance.
Contact Christie Technical Support today!
Monday – Friday
5:00 a.m. – 5:00 p.m. Pacific Time
8:00 a.m. – 8:00 p.m. Eastern Time