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ProAV warranties

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Christie standard limited warranties - Professional AV products

ProAV products

Warranty period

3-chip DLP® projectors (including Christie RGB pure laser projectors)

3 years

1-chip DLP® projectors (lamp-based)

3 years

1-chip DLP® projectors (laser phosphor)

3 years or 20,000 hours of operation, whichever occurs first

1-chip DLP® projectors (LED)

2 years

Fiber optic bundles associated with fiber-coupled RGB laser projectors

3 years

Laser modules associated with fiber-coupled RGB laser projectors

3 years

LCD projectors (lamp-based)

3 years or 6,000 hours of operation, whichever occurs first

LCD projectors (laser phosphor)

5 years or 20,000 hours of operation, whichever occurs first

LCD panels (including power shelves supplied therewith)

3 years

Image processors, video wall controllers, media servers and players

2 years

LED walls (including LED display controllers and power shelves supplied therewith)

3 years

Service parts

1 year

Projector accessories supplied otherwise than as an original part with the projector

1 year

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Warranty status checker

To check your Christie product warranty status, enter a valid product serial number and press 'submit'.

Notes:

  • The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.
  • For additional warranty information, please view our standard limited warranties for ProAV and Cinema.

 


Start a warranty claim/inquiry General inquiry

Notes:

  • The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
  • The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
  • The product warranty status checker may not account for extended warranties.
  • For additional warranty information, please view our standard limited warranties for ProAV and Cinema.