ProAV warranties
Christie standard limited warranties - Professional AV products
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3-chip DLP® projectors (including Christie RGB pure laser projectors)
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3 years
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1-chip DLP® projectors (lamp-based)
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3 years
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1-chip DLP® projectors (laser phosphor)
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3 years or 20,000 hours of operation, whichever occurs first
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1-chip DLP® projectors (LED)
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2 years
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Fiber optic bundles associated with fiber-coupled RGB laser projectors
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3 years
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Laser modules associated with fiber-coupled RGB laser projectors
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3 years
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LCD projectors (lamp-based)
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3 years or 6,000 hours of operation, whichever occurs first
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LCD projectors (laser phosphor)
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5 years or 20,000 hours of operation, whichever occurs first
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LCD panels (including power shelves supplied therewith)
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3 years
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Image processors, video wall controllers, media servers and players
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2 years
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LED walls (including LED display controllers and power shelves supplied therewith)
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3 years
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Service parts
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1 year
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Projector accessories supplied otherwise than as an original part with the projector
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1 year
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Sign in to the Christie partner portal and download a PDF of our:
Warranty status checker
To check your Christie product warranty status, enter a valid product serial number and press 'submit'.
Notes:
- The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
- The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
- The product warranty status checker may not account for extended warranties.
- For additional warranty information, please view our standard limited warranties for ProAV and Cinema.
Start a warranty claim/inquiry
General inquiry
The serial number entered cannot be found in our system.
Please contact technical support for further information.
Notes:
- The warranty status checker is provided for convenience as a preliminary and non-binding verification of warranty coverage. Binding warranty coverage will be determined and verified by Christie. Please contact Christie technical support to obtain binding verification of warranty coverage.
- The warranty period for LCD projectors expires at 6000 hours of use, regardless of the number of years of ownership.
- The product warranty status checker may not account for extended warranties.
- For additional warranty information, please view our standard limited warranties for ProAV and Cinema.
